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BTEC Introductory

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The tasks, activities and case studies in this section aim to help students who are studying BTEC Introductory in Business. It help them to understand the subject knowledge, apply this knowledge and also more importantly demonstrate their interpersonal and communication silks. Most of case studies are based on real businesses.

Schemes of Work

These Schemes of Work are aimed at teachers who teach BTEC Intro. They include suggested teaching and learning strategies, activities ad resources to help teachers to deliver each unit.

Btec Intro Schemes of Work

1. Unit 1
2. Unit 2
3. Unit 3

Assignment Tasks

This sections is aimed at all Business Studies teachers who teach BTEC Introductory. It includes the assignment tasks for 10 BTEC Intro assignments.

BTEC Intro Assignment Tasks

1. Unit 1
2. Unit 2
3. Unit 3
4. Unit 4
5. Unit 5
6. Unit 6
7. Unit 7
8. Unit 8
9. Unit 9
10. Unit 10

Front Covers

BTEC Intro Front Covers

1. Unit 1
2. Unit 2
3. Unit 3
4. Unit 4
5. Unit 5
6. Unit 6
7. Unit 7
8. Unit 8
9. Unit 9
10. Unit 10

Assignment Track Records

This section is aimed at Business Studies teachers who teach BTEC Intro. It includes assignment track records. These track records will help teachers to track and record a student's progress.

BTEC Intro Track Records

1. Unit 1
2. Unit 2
3. Unit 3
4. Unit 4
5. Unit 5
6. Unit 6
7. Unit 7
8. Unit 8
9. Unit 9
10. Unit 10
11. Unit 11

Planners Version 1

Thess planners are aimed at teachers who teach BTEC Introductory in Business. They provide an overall view of each unit and a breakdown of topics over a period of time. The assignments in these versions are delivered at the end of each unit.

BTEC Intro Planners Version 1

1. Unit 1
2. Unit 2
3. Unit 3
4. Unit 4
5. Unit 5
6. Unit 6
7. Unit 7
8. Unit 8
9. Unit 9
10. Unit 10

Planners Version 2

Thess planners are aimed at teachers who teach BTEC Introductory in Business. They provide an overall view of each unit and a breakdown of topics over a period of time. The assignments in these versions are delivered throughout the units.

BTEC Intro Planners Version 2

1. Unit 1
2. Unit 2
3. Unit 3
4. Unit 4
5. Unit 5
6. Unit 6
7. Unit 7
8. Unit 8
9. Unit 9
10. Unit 10

Unit 1 - Starting Work in Business, Retail and Administration

The activities and tasks in this unit help to prepare students to start work in business and offers learners a framework in which they may seek employment in business, suitably prepared with an understanding of business activity. The tasks activities in the unit offer help students to find out about the different types of jobs available within the business, retail and administration sectors. They also help students to explore how different types of organisation may affect their choice of job and finally consider the relationship between lifestyle and job choices.

BTEC Intro Chapter 1

This chapter includes the subject knowledge, tasks and activities for the following documents:

1. Job role
2. Type of job
3. Personal qualities

BTEC Intro Chapter 2

This chapter includes the subject knowledge, tasks and activities for the following documents:

1. Types of ownership
2. Functional areas
3. Location

BTEC Intro Chapter 3

This chapter includes the subject knowledge, tasks and activities for the following documents:

1. Life style
2. Job

Unit 2 - Working in Business, Retail and Administration

The tasks and activities in this unit introduce learners to the priorities of employers and ways in which a new employee may co-operate successfully with employer priorities. The activities and tasks also help students to consider the terms and conditions of different types of jobs, find out about the induction process and examine the procedures used to monitor performance.

BTEC Intro Chapter 1

This chapter includes the subject knowledge, tasks and activities for the following documents:

1. Pay
2. Benefits

BTEC Intro Chapter 2

This chapter includes the subject knowledge, tasks and activities for the following documents:

1. People
2. The organisation
3. Employment documents

BTEC Intro Chapter 3

This chapter includes the subject knowledge, tasks and activities for the following documents:

1. Appraisal

Unit 3 - Introducing Customer Service

This unit introduces learners to the basic of customer service including different types of customers and an appreciation of what their needs and expectations are. The tasks and activities in this unit help students to understand different types of customers and their needs and expectations, and how to prepare themselves and their work area for customer service, demonstrate good communication skills in customer situations and finally learn how to provide good care and service to their customers.

BTEC Intro Chapter 1

This chapter includes the subject knowledge, tasks and activities for the following documents:

1. Internal customers
2. External customers
3. Needs
4. Expectations

BTEC Intro Chapter 2

This chapter includes the subject knowledge, tasks and activities for the following documents:

1. Prepare yourself
2. Prepare your area

BTEC Intro Chapter 3

This chapter includes the subject knowledge, tasks and activities for the following documents:

1. Communication
2. Skills

BTEC Intro Chapter 4

This chapter includes the subject knowledge, tasks and activities for the following documents:

1. Care
2. Service

Unit 4 - Personal Effectiveness

This unit offers students the opportunity to explore their own potential by carrying out an audit of their skills related to the job market of the business, retail and administration sector by drawing up a curriculum vitae to present to employers.

The tasks and activities in this unit help students to carry out a personal audit to help find suitable jobs, explore their potential in relation to suitable jobs, and finally prepare a personal statement and portfolio to prepare for employment.

BTEC Intro Chapter 1

This chapter includes the subject knowledge, tasks and activities for the following documents:

1. Vocational skills
2. Personal skills
3. Interpersonal skills
4. Behaviour
5. Interests

BTEC Intro Chapter 2

This chapter includes the subject knowledge, tasks and activities for the following documents:

1. Assessment
2. Strengths
3. Weaknesses
4. Matching strengths to job role
5. Action plan

BTEC Intro Chapter 3

This chapter includes the subject knowledge, tasks and activities for the following documents:

1. Personal statement
2. Portfolio

Unit 5 - Social Responsibilities at Work

This unit helps students to look at the their work place, the environment they work in and why it is important to have legal systems to protect then and the people that they work with. The tasks and activities in this unit help students to understand the environmental issues in work and also explore how the law affects people in work.

BTEC Intro Chapter 1

This chapter includes the subject knowledge, tasks and activities for the following documents:

1. Energy conservation
2. Cleaner environment
3. Health and hygiene at work
4. Alternative methods of transport

BTEC Intro Chapter 2

This chapter includes the subject knowledge, tasks and activities for the following documents:

1. Health and Safety at Work Act
2. Other laws

Unit 6 - Financial Management

This unit equips learners with the knowledge and confidence to manage their money by looking at how money is earned and developing personal budgeting skills. The tasks and activities in this unit help students to find out about sources of income, how they can manage their own finance, and finally understand the importance of keeping a personal budget.

BTEC Intro Chapter 1

This chapter includes the subject knowledge, tasks and activities for the following documents:

1. At work
2. Other
3. Out of work

BTEC Intro Chapter 2

This chapter includes the subject knowledge, tasks and activities for the following documents:

1. Attitudes to work and money
2. Using banks
3. Running a bank or building society account
4. Personal finance records

BTEC Intro Chapter 3

This chapter includes the subject knowledge, tasks and activities for the following documents:

1. Personal budget
2. Planning

Unit 7 - Ensuring Personal Health and Safety at Work

This unit develops students' knowledge and understanding of heath and safety at the workplace. The tasks and activities in this unit help students to examine workplace policies that support health and safety, identify and evaluate possible hazards and risks in the workplace and finally suggest how to reduce risks to health and safety at work.

BTEC Intro Chapter 1

This chapter includes the subject knowledge, tasks and activities for the following documents:

1. Responsibilities
2. Policies

BTEC Intro Chapter 2

This chapter includes the subject knowledge, tasks and activities for the following documents:

1. Hazards and risks

BTEC Intro Chapter 3

This chapter includes the subject knowledge, tasks and activities for the following documents:

1. Reducing risks

Unit 8 - Communicating Effectively at Work

This unit introduces learners to the importance of effective communication in business. The tasks and activities in this unit help students to investigate different types of communication, demonstrate good oral and written communication in the workplace and finally explore the importance of integrity in business communication.

BTEC Intro Chapter 1

This chapter includes the subject knowledge, tasks and activities for the following documents:

1. Purpose of communication
2. Types of communication

BTEC Intro Chapter 2

This chapter includes the subject knowledge, tasks and activities for the following documents:

1. Oral communication
2. Written communication

Unit 9 - Introduction to Retail

This unit introduces students to the retail environment and helps them to develop their knowledge of retail customer needs and the skills needed to respond to them. The tasks and activities in this unit helps students to respond to customer needs in a retail environment, investigate stock handling for retail outlets, and finally explore security measures to support retail outlets.

BTEC Intro Chapter 1

This chapter includes the subject knowledge, tasks and activities for the following documents:

1. Products/services
2. Payments

BTEC Intro Chapter 2

This chapter includes the subject knowledge, tasks and activities for the following documents:

1. Handling stock
2. Stock control
3. Damaged stock

BTEC Intro Chapter 3

This chapter includes the subject knowledge, tasks and activities for the following documents:

1. Workplace security
2. Opening a shop
3. Cash handling

Unit 10 - Introduction to Administration

This unit introduces learners to some of the basic activities involved on administration. The tasks and activities in this unit help students to prepare and copy a range of routine documents, distribute and dispatch mail, find, update and store files in a paper -based system and finally enter and find data using a computer.

BTEC Intro Chapter 1

This chapter includes the subject knowledge, tasks and activities for the following documents:

1. Preparing documents

BTEC Intro Chapter 2

This chapter includes the subject knowledge, tasks and activities for the following documents:

1. Distributing mail
2. Dispatching mail

BTEC Intro Chapter 3

This chapter includes the subject knowledge, tasks and activities for the following documents:

1. Filing system
2. Finding files
3. Updating files
4. Storing files

BTEC Intro Chapter 4

This chapter includes the subject knowledge, tasks and activities for the following documents:

1. Entering data
2. Finding data

Unit 11 - Work experience

This is a practical unit, which provides the opportunities for students to undertake a workplace in a retail or administration business. The tasks and activities in this unit help students to find out about their work placement, agree the objectives and structure for their work placement, complete the tasks for their work placement, and finally review the work placement.

BTEC Intro Chapter 1

This chapter includes the subject knowledge, tasks and activities for the following documents:

1. Sources of information
2. Types of work placement
3. Suitability
4. Find out

BTEC Intro Chapter 2

This chapter includes the subject knowledge, tasks and activities for the following documents:

1. Objectives and structure
2. Structure
3. Induction

BTEC Intro Chapter 3

This chapter includes the subject knowledge, tasks and activities for the following documents:

1. Tasks
2. Keeping a record of the experience

BTEC Intro Chapter 4

This chapter includes the subject knowledge, tasks and activities for the following documents:

1. Review of work experience

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